Curbside Pickup

Beginning Friday, Nov. 6, the West Fargo Public Library will once again offer no-contact curbside material pickup. Patrons can pick up held items including books, audiobooks, DVDs and music CDs. Below is the procedure for this new curbside pickup service.

1. Patrons can place holds via My Library Account, over the phone at 701-551-8940 or by emailing askus@westfargond.gov. Patrons are able to choose specific materials to be held or discuss their needs with a librarian for assistance. 

2. When the hold is ready to be picked up, patrons will be notified via email or phone depending on how they placed their hold.

3. Patrons must then call 701-551-8940 when they have arrived to pick up their materials. 

4. The pickup process will include no physical contact between staff and patrons. A staff person will place the requested items on a table in the entrance of the West Fargo Public Library. Patrons will then grab their items after the staff person has returned inside the building.

During this time, items can only be returned using the book drop near the library entrance. 

In-Library Pickup

Beginning Friday, Nov. 6, the West Fargo Public Library is closed to walk-in visits and access is only available by appointment. Patrons are still able to take place holds for items that they can pick up during their appointment for a completely contactless experience. 

1. Patrons can place holds via My Library Account, over the phone at 701-551-8940 or by emailing askus@westfargond.gov. Patrons are able to choose specific materials to be held or discuss their needs with a librarian for assistance. 

2. When the items are ready, patrons will be notified via email or phone depending on how their hold was placed. 

3. During their scheduled library visit, patrons can then pick up their items from the designated hold shelf in the library. 

4. Patrons must then check out the materials using either the self-checkout or by visiting the service desk.

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